TafraDelete your Tafra account
You can delete your account and all data stored on our server at any time. Deletion is immediate and permanent: we can't bring the account back.
What gets deleted
- Your account: email, password and sign-in sessions.
- Your cloud backup: profile, training settings, workouts and sets, food logs, bodyweight, measurements, supplements.
- AI results and usage counts, consents, friends, usernames, invites, challenges, and anything shared with coaches or helpers.
What is kept, and for how long
- Server backups: overwritten within 30 days.
- Free-trial fingerprint: a one-way coded value of your email and install ID (no other data), kept so the free trial can't be claimed twice.
- Store transaction records: kept by Apple, Google and, without a link to you, in our accounting, as tax law requires.
- Data on your phone stays until you delete the app or choose "Also clear on-device data" when deleting in the app.
Subscription: deleting your account does not cancel a Tafra Plus subscription. Cancel it first in the App Store (Settings → your name → Subscriptions) or Google Play (Payments & subscriptions → Subscriptions).
Option 1: in the app (fastest)
- Open Tafra and sign in.
- Go to Me → Account & backup, scroll to Careful and tap Delete my account (or search Settings for "delete").
- Type DELETE (or احذف), enter your password and tap Permanently delete my account.
Option 2: on this page
Use this if you no longer have the app. You need your email and password. Forgot the password? Reset it from the app's sign-in screen first, or use option 3.
Option 3: by email
Email [email protected] from the email address of your account with the subject "Delete my Tafra account". We may ask you to confirm through a link sent to that address, then delete the account within 30 days (usually within 3 working days) and reply to confirm.
Delete some data but keep the account
- Delete single workouts, sets or food logs in the app; with backup on, the deletion syncs to the server.
- Turn off AI data sharing, usage statistics or crash reports in Settings → Privacy & data.
- For anything else, email [email protected].