Terms of use

Effective 2026-10-20 · Version 1.0

Draft for legal review. A lawyer must review these terms before launch (Egyptian consumer protection law No. 181 of 2018, the Personal Data Protection Law No. 151 of 2020 and the stores' rules). If the Arabic and English versions differ, the Arabic version prevails.

These terms are an agreement between you and Ahmad Tawfik ("we", "us") for the Tafra («طفرة») mobile app and its online services. By using the app you accept them. Our Privacy policy explains how we handle your data.

1. Who can use Tafra

You must be at least 18 years old. You are responsible for keeping your password safe and for activity on your account. One person per account.

2. Health and safety: please read

Tafra gives general fitness and nutrition guidance. It is not medical advice and not a medical device. It does not diagnose, treat or prevent any disease or injury.
Talk to a doctor before starting a new training or nutrition program, especially if you are pregnant, recently gave birth, have a heart condition, high blood pressure, diabetes, an eating disorder, an injury, pain or any other medical condition, or take medication.
Care mode and the optional pelvic-floor practice are general exercise education, not physiotherapy. If the app shows a warning sign ("red flag"), or you feel chest pain, dizziness, numbness, sharp or worsening pain, stop and get medical help.
Calorie, macro, weight and load numbers are estimates. AI answers and photo estimates can be wrong. Check them and use your own judgement.
Train within your ability, use correct technique and safe equipment, and use a spotter for heavy lifts. You take part in physical activity at your own risk.

3. What is free

Logging workouts and food, your history and on-device data stay free and viewable forever, also after a trial or subscription ends. You can export your data at any time.

4. Tafra Plus subscription

Tafra Plus unlocks new personalised plans from our server and AI features (Smart Coach Sami, food-photo and label estimates, physique check-ins, form checks) within the fair-use limits shown in the app.

Prices, free trial and auto-renewal

Plans: monthly (99 EGP per month) or yearly (799 EGP per year). Prices in other countries, taxes and the exact price are shown in the app and the store before you buy, and that displayed price applies.
Free trial: new subscribers get a 7-day free trial, once per person. If you do not cancel at least 24 hours before the trial ends, the subscription starts and you are charged automatically.
Payment: payment is charged to your Apple ID account (App Store) or your Google Play account at confirmation of purchase, or at the end of the free trial if you started one.
Auto-renewal: the subscription renews automatically for the same period and price unless you cancel at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the end of the current period.
Cancel or manage: in your Apple ID settings (Settings → your name → Subscriptions) or in Google Play (Play Store → Payments & subscriptions → Subscriptions). Cancelling stops the next renewal; you keep access until the end of the period you paid for.
Unused trial: any unused part of a free trial ends when you buy a subscription.
Price changes: the store will tell you in advance and, where required, ask for your consent.
Refunds: purchases are handled by Apple or Google under their refund policies. Request App Store refunds at reportaproblem.apple.com; Google Play refunds through Google Play. Your statutory consumer rights are not affected.
Deleting your account does not cancel a subscription. Cancel it in the store first.

Before the app is published in the stores, we may offer a server-side 7-day trial tied to your account and device; it ends automatically with no charge.

5. AI features and fair use

AI features have daily and monthly limits that keep the service affordable; they are shown in the app and may change with notice. When a limit is reached, the on-device coach keeps working. Do not use AI features to generate harmful content, to process other people's photos without their permission, or to automate requests.

6. Friends, coaches and your content

Choose a respectful username. Do not harass, threaten, impersonate, spam or share other people's private data. We may remove content and suspend social features for accounts that break these rules; your personal training data stays available to you.
You own the content you add. You give us a limited licence to store and process it only to run the features you use (for example, showing your shared workout to friends you approved).
If you link a human coach, dietitian or Care helper, you choose what they see and can revoke access at any time. They are independent of us and responsible for their own advice.

7. Our app and content

The app, its training engine, exercise media and design belong to us or our licensors (see Sources & licenses in the app). You get a personal, non-transferable licence to use the app. Do not copy, reverse-engineer, scrape or resell it, or try to bypass access controls or limits, except where the law allows this.

8. Availability and changes

We work to keep the service running but cannot promise it will always be available or error-free; offline features keep working without our server. We may change or stop features; if we stop Tafra Plus, we will tell you in advance, and the stores handle any pro-rated refunds under their rules.

9. Ending the agreement

You can stop at any time and delete your account in the app or on the deletion page. We may suspend or close accounts that seriously or repeatedly break these terms, after a warning where reasonable.

10. Liability

To the extent the law allows, the app is provided "as is", and we are not liable for indirect or consequential losses, or for injuries resulting from exercise or diet choices made against the safety guidance above. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law, including for gross negligence or wilful misconduct, or your statutory consumer rights.

11. If you got the app from the App Store

These terms are between you and us, not Apple. Apple is not responsible for the app or its content, has no obligation to provide maintenance or support, and is not responsible for any product or intellectual-property claims about the app. If the app fails to meet an applicable warranty, you may notify Apple for a refund of the purchase price (if any); Apple has no other warranty obligation. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you. You confirm you are not in a country under a US government embargo and not on a US prohibited-parties list. Apple's Standard EULA also applies where these terms do not cover a point.

12. Law and disputes

These terms are governed by the laws of the Arab Republic of Egypt. Before going to court, contact us so we can try to solve the problem within 30 days. Disputes go to the competent courts of Cairo, unless mandatory consumer law gives you the right to another court. [Lawyer: confirm.]

13. Changes and contact

We will post changes here with a new effective date and tell you in the app before a significant change takes effect. Contact: [email protected].